Gen Z is rewriting the rules of banking.

Unlock What Gen Z Wants from Their Bank.

Our nationwide survey of Gen Z customers reveals what matters most to the next generation—and how community banks can adapt to earn their trust.

Download The Study

Gen Z is transforming the way banks earn trust, deliver value, and connect with customers. We surveyed Gen Z banking customers nationwide—and the results may surprise you. Discover what matters most to the next generation of customers and how community banks can adapt to win their loyalty.

See Around Corners With Targeted Research

Looking to better understand your customers, team, or market?

Neck Up offers custom research services designed specifically for community banks. Whether you're exploring brand perception, customer behavior, or strategic growth opportunities, we can help you uncover the insights that drive smarter decisions.

Digital marketing icons, including messaging bubbles, heart, play button, user silhouette, thumbs-up, and arrows in a circle formation.

Quantitative Analysis

Data That Drives GrowthHarness industry-leading tools to pinpoint market opportunities, track trends, and measure what matters most for your business strategy.

Abstract graphic with arrows, circles, and crosses

Secondary Research Analysis

Industry Insights That Keep You AheadWe cut through the noise to deliver clear, data-backed strategies using top-tier market intelligence.

Illustration of a light bulb surrounded by geometric shapes and lines, symbolizing creativity and innovation.

Qualitative Analysis

Uncover What Customers Really ThinkThrough expert-led focus groups, in-depth interviews, and behavioral insights, we reveal the ‘why’ behind customer decisions.

Let’s talk about how research can support your next big move—reach out today to start a conversation.

Contact Us

Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!

Connect with Us